Terms of service

Terms of Service

Store Name: True Gents
Contact Email: support@truegents.shop

This website is operated by True Gents. Throughout the site, the terms “we”, “us”, and “our” refer to True Gents. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

Please read these Terms carefully before using our website.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable U.S. laws.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks.

Payment information is always encrypted and processed securely through Shopify Payments or authorized third-party payment providers.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.
The content is provided for general information only and should not be relied upon without consulting primary sources.

4. Products and Services

All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without notice.

We do not guarantee that the quality of any products will meet your expectations.

5. Prices and Payments

Prices are subject to change without notice.
We reserve the right to cancel or refuse any order that appears fraudulent or unauthorized.

All payments are processed securely through approved payment providers.

6. Shipping, Returns, and Refunds

Shipping times are estimates and not guaranteed.
Returns and refunds are governed by our Return and Refund Policy, available on our website.

7. Billing and Account Information

You agree to provide current, complete, and accurate billing and account information for all purchases.
Failure to do so may result in order cancellation or delays.

8. Third-Party Links

Our website may contain links to third-party websites.
True Gents is not responsible for the content, accuracy, or practices of third-party sites.

9. User Comments and Feedback

If you submit comments, ideas, or suggestions, you agree that we may use them without restriction or compensation.
You agree that your submissions will not violate any third-party rights or U.S. laws.

10. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate federal, state, or local laws

  • To infringe intellectual property rights

  • To distribute malicious software or harmful code

  • To collect personal information without authorization

Violation of these Terms may result in termination of your access to our services.

11. Disclaimer of Warranties; Limitation of Liability

Our products and services are provided “as is” and “as available,” without warranties of any kind.
To the fullest extent permitted by U.S. law, True Gents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless True Gents from any claim or demand arising from your breach of these Terms or violation of any law.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

14. Changes to Terms of Service

We reserve the right to update or change these Terms at any time.
Changes will take effect immediately upon posting on this page.

15. Contact Information

For questions about these Terms of Service, please contact us at:
📧 support@truegents.shop